Frequently Asked Questions

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Yes! All new clients begin with an in-home consultation so we can learn about your pet's needs, habits, and personality. Once completed it's valid for the lifetime of your pet. If you add a new pet, we'll schedule a new consultation.

Your pet's safety is our highest priority. We take every precaution to ensure a safe and secure environment for all pets in our care. For specific insurance and liability questions please contact us directly.

We use PayPal invoicing for all services. Once your service is confirmed we'll send your invoice directly to your email.

Yes! We love puppies. All pets must complete a consultation first so we can ensure the best experience.

We have over 30 years of experience handling special needs dogs and seniors. Every case is evaluated during the consultation to ensure we're the right fit.

Your pet's safety is our top priority. We will contact you immediately and seek veterinary care if needed.

Yes, medication administration is available as an add-on service. Please bring medications clearly labeled with your pet's name and instructions.

Absolutely! We offer 30-minute in-home cat sitting visits including food, playtime, companionship, and litter box care.

New clients receive our exclusive VIP Experience — a personalized video recap of your pet's visit after every session. No other pet care company in Baltimore does this. Available for $15 per session.

Simply fill out our Contact/Intake form and we'll reach out to schedule your consultation. We can't wait to meet your furry family member!

Yes! For the safety of all pets in our care, all dogs and cats must be up to date on their vaccinations before any service. Please bring proof of vaccination to your consultation.

We kindly ask for 24-hour notice if you need to cancel — this helps us accommodate other pets in need of care. Please contact us as soon as possible if your plans change.

Monday – Saturday: 6:00 AM – 8:00 PM and Sunday: 7:30 AM – 5:00 PM.